CRM Casino Manager


Field of responsibility

You will be taking care CRM processes with the special emphasis on Casino product:

  • Planning CRM Casino activities (campaigns and communication).
  • Cooperating with a team of CRM executives.
  • Monitoring and optimizing launched campaigns.
  • Automation of CRM processes.
  • Managing casino games, campaigns and site content.
  • Segmenting players according to their performance.
  • Be a contact point for game providers at Casino offers area.
  • Analysing and reporting CRM results.

The role and required skills

We are looking for experienced, self-motivated person with ‘can do’ attitude and Casino product experience who is keen on learning new things.

Essential skills for the candidate:

  • 1 year CRM experience on a position responsible for customers’ retention in Casino product.
  • Casino games and providers knowledge.
  • CRM tools knowledge including communication creation (email, SMS, push).
  • Good analytical skills.
  • Excellent MS Office knowledge.
  • Availability for working during weekends.
  • Customers behaviour understanding.
  • Fluent English, both spoken and written.
  • iGaming industry knowledge.

Your future colleagues

We are a multi-disciplinary team that works very closely together and active knowledge sharing is the norm while working in an agile way. Our team members come from a variety of backgrounds and are always striving to learn more.

What you can expect from us

  • A very good and multicultural work environment.
  • Opportunities for career growth.
  • Chance to work in iGaming emerging markets.
  • Competitive salary.
  • Spacious and modern office.
  • Work very closely with several teams and key stakeholders of the business.


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