Are you a tech-savvy German speaker? Adecco is offering you an opportunity to work fully remote for the biggest international companies in Europe, such as automotive, consumer goods manufacturers, payment and IT services.
We are looking for enthusiastic & communicative German Technical Support Specialists to join a dynamic team & represent one of the biggest companies!
If you have ever dreamed of living and working from your home or some exotic location in Greece this opportunity can lead you to it.
If you are ready for your next adventure, please read further info below
Responsibilities:
- Manage incoming calls and customer service inquiries by telephone and email
- Answering how-to questions
- Troubleshooting devices and customers’ issues, such as set up, installation and activation errors, product crash, hang, freeze and so on
- Provide accurate, valid, and complete information
- Identify and assess customers’ needs to achieve satisfaction
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
Requirements
- Fluent German language (B2, C1, C2)
- Conversational English language skills (B1, B2 or higher)
- Technical education background or self-taught technical knowledge
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Agile and adaptive personality contributing to a positive team spirit
- Ability to use smart phones, internet applications and MS Office
Benefits
- Competitive compensation and benefits package
- Extra productivity bonuses
- Remote work option all over Serbia
- Possibility of relocation to Greece
- First class ongoing training and development
- Career development opportunities
- Multicultural and modern working environment
One click is leading you to the first step of recruitment process for this exciting opportunity.
Please follow the ad link, send us your CV and we will get back to you.
Through an excellent candidate journey we will hopefully get to you to the happy hiring moment with Adecco.