Internal Communications Manager

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  • Competitive salary plus bonus
  • 25 days' paid holiday increasing each year
  • Extra day off for your birthday
  • Private medical insurance
  • Massages in the office
  • Sweet Tuesdays
  • Team sports activities
  • Recruitment referral bonus
  • Bring your dog to work
  • Enhanced pay for new parents

Who are we?

Hyperoptic is the UK's hyperfast broadband provider.

We offer broadband speeds 11x faster than the UK average, proudly setting a new fibre ‘gold standard' with hyperfast speed, reliability and customer service.

Here in Belgrade, we support our UK colleagues in a shared mission: to gigabit Britain. Our office started up in Belgrade in 2013 with what was then 20 developers. Now it's grown into our largest office with more than 500 people.

Whatever we're doing, going beyond the expected is the benchmark.

We work smarter, together, being agile and responding with the speed our business and customers demand – without compromising on quality. We stay focused, performing at our best to ensure we are focused on hitting targets and goals together. And we strive for excellence, paying attention to the detail, constantly seeking to stretch ourselves and find better ways of doing things.

And today we're looking for a Internal communications manager who shares these values. Does this sound like you?

Summary of key responsibilities/deliverables

As Hyperoptic scales like never before, clear, concise and consistent communication to employees is crucial. This newly created role will be responsible for content curation, production and distribution to Hyperoptic's employees across Serbia and the UK, as well as deputising for the Head of Internal Communication on wider internal communication and events.
In a nutshell, the Internal Communication Manager will deliver on a new communication strategy designed to inspire and inform Hyperoptic's employees through timely updates on need-to-know information throughout the entire employee lifecycle, creative storytelling and out-of-this-world events, enabling two-way dialogue with employees throughout.

What will you be doing?

  • Delivery of internal communication strategy
  • Development and implementation of new intranet
  • Increased focus and attention on local communication in Hyperoptic's Belgrade office
  • Employee engagement with internal communication — driving the desired outcomes, actions and behaviours
  • Performance of communication-related metrics in employee engagement surveys and at company events

What are we looking for?

  • Internal communication experience
  • Engaging office-based employees
  • Working across multiple geographies (UK preferred)
  • Content curation and storytelling
  • Proficient and eloquent in written and spoken English
  • Internal communication channel management and development (specifically intranet and enterprise social networks)
  • HR communication
  • Relationship builder, confident at liaising with senior stakeholders
  • Demonstrated ability to manage multiple projects, across a variety of stakeholders

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

  1. You apply
  2. We carefully review your application
  3. We'll get back to you — even if it's a no (for now)

And don't forget to keep an eye on our careers site as we're growing fast: https://careers.hyperoptic.com/

We look forward to hearing from you.