IT Help Desk and Monitoring


This Position requires working in 12h shifts rotation with 24/7 coverage.

TeleTrader d.o.o. is part of TeleTrader Software Group, a software company specialized in stock market data and financial analysis, offering a broad portfolio of tools for the processing, visualization and analysis of stock market data. As a global company, active on the international market and headquartered in Vienna, Austria, TeleTrader develops its software in Belgrade, while selling its products globally across Europe, North America, and Asia.

TeleTrader is announcing the following vacancy within its IT Monitoring Team: IT Help Desk and Monitoring

Main Tasks:

  • Hands-on troubleshooting of Windows, Linux, DevOps and working independently as well as by collaborating with other team members
  • Ensure high availability of production services
  • Support developers to define DevOps processes
  • Enhance our metrics, monitoring, feedback management, alerting solutions
  • Understand and improve our distributed system and our data delivery process
  • Participate in technical reviews, provide feedback on processes that work and what can be improved


  • 1-2 years of experience in Windows Administration
  • Experience in network, server and application-status monitoring
  • Virtualization Experience (desired: VMware)
  • Team player that likes to work closely with Support, Development, and Engineering groups

Following skills would be considered as an advantage:

  • Linux Administration Skills
  • Experience working in multi-shift environment
  • Network Management – Cisco, Juniper, Dell
  • Scripting ability (Python, PowerShell, Bash)

What we offer:

  • Work in an established company with market leadership
  • Be part of an experienced and dynamic team
  • The advantage of learning the cutting edge technologies
  • Internal education
  • Modern work environment in a central location in Belgrade
  • Performance-oriented payment
  • Professional physiotherapist (massage and exercises)
  • Additional health insurance
  • Fruit and hot beverages for employees
  • Team-building and sports activities
  • Full-time employment