IT Manager/Programmer


Company Background

Strategic Alliances, Inc. is a closely held business process outsourcing, consulting, sales, and product development, company focused on delivering innovative product and service bundles targeting the Mass, Grocery, Drug, and Home Store retail channels. Founded in 1994, Strategic Alliances develops and delivers product solutions in the following merchandise categories:

  • Home Fashion
  • Luggage
  • Arts, Crafts, and Sewing
  • Pet Supplies
  • Food (Both Private Label and Branded)

Through flexible and creative combinations of client organic and third-party manufacturing and distribution Strategic Alliances, develops and delivers highly tailored merchandising solutions to retail customers throughout North America and Mexico. Key retail customer accounts include:

  • Wal-Mart
  • Target
  • Meyers
  • Amazon and all major dot com companies
  • Petco/Pet Smart
  • Homegoods/TJMax/Marshalls

Our business is rooted in five core principles:

  • Personal Responsibility & Accountability
  • Our word is our contract to deliver our promise
  • Respect – for the individual, our clients and our retail customers
  • Partnership – with our associates, our clients and retail customers
  • Innovation – of products and service solutions delivering outstanding consumer value and tremendous financial returns to our clients and retail customers
  • Excellence – Flawless execution from concept to delivery

Reporting Relationship

The successful candidate will report to the leadership team of Strategic Alliances, Inc.

Specific Responsibilities

  • Working closely with the professional administrative support teams within supported client organizations
  • Maintaining SAI and SAI’s clients network, backups, app & domain substructions
  • Printers and label printers’ maintenance
  • Database maintenance
  • Password resets and security
  • SQL
  • Web Development
  • React (JavaScript library)
  • Support EDI and client EDI operational relationships

Other relevant qualifications are:

  • Highly personable
  • Highly articulate and analytical
  • Ability to develop and implement a high-end customer relationship service model which increases customer retention and maximizes retail customer penetration
  • Demonstrated ability to innovate; creative thinker
  • Professional presence with exceptional oral and written communication skills
  • Track record for successfully building long-term, multi-dimensional, “World-Class” customer relationships
  • “Roll up your sleeves” attitude and a high energy level that matches the pace and excitement of a fast-paced entrepreneurial operation
  • Extremely well organized and disciplined
  • Proactive
  • Detail oriented

For further information please contact:

David Lukovic
Strategic Alliances, Inc.
1703 N 13th Street
Rogers, AR 72756


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