IT Specialist – Manufacturing Systems



  • Responsible for manufacturing system support for plant and processes integration with corporate IT environment
  • Overall responsibility for maintenance and enhancements of the manufacturing systems integration like WMS, BMS, ATTP, GTS/ETS/ MTS
  • Manage support for serialization system (Antares, SAP ATTP, ITS – SAP ATTP Interface)
  • Maintaining and support users in Microsoft Dynamics NAV 2013R2 ( WMS and Inventory module)
  • Managing security and authorizations in Dynamics NAV
  • Support and assistance in the administration of the equipment warehouse – handheld PC
  • Ensuring compliance of software, databases and backup data in the production process
  • Manage Interface between NAV, WMS, ANTARES system
  • Provide access to manufacturing service teams (equipment manufacturers) for online troubleshooting
  • Gathering requirements, analyze (Changes and Impacts on existing and proposed application modules)
  • Support Users in daily work for WMS, ANTARES
  • BMS assist (Created necessary scripts, printer installation etc.)
  • Support during GMP Inspections
  • Participate in Periodic review of validated system for manufacturing
  • Support Master Data module
  • Document processes and train employees on use of Microsoft Dynamics NAV
  • Troubleshoot bug issues and report issues to management and directly to Vendors
  • Working directly with Key Users to manage custom requirements
  • Managing the authorizations requests (NAV, WMS, GTS/ATTP)
  • Acts as liaison between Business, IT, SQA & Vendor to drive/coordinate changes and projects per the strategic direction
  • Support, as an extension to, the global GLIMS support team
  • Provides feedback to Business Owner and team on when changes or maintenance releases are necessary or recommended for implementation
  • Manage Regression test activities across the sites, coordinating activities with the Superuser community, Business Management and other applicable Application Support Teams.
  • Works with other team members to provide guidance on what is possible from a functionality perspective, what type of timelines would be required for projects, provide guidance on resources required, and work with vendor when necessary to determine timelines, cost and options
  • Support processes integrations with internal systems


  • Minimum of 5 years IT experience in supporting computerized systems
  • Business knowledge and system knowledge with an understanding of global regulations for validated systems and best-practices in supporting Manufacturing Systems
  • Knowledge Microsoft SQL or ORACLE
  • Experience with Pharma manufacturing environment, in Pharma serialization system
  • Positive attitude and longing for results, creative, able to offer new ideas and perspectives to the situation
  • Fluent in Serbian and English


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