At TLScontact, we work with governments from around the world to provide visa and consular services on their behalf to travelers and citizens. Our core expertise, built up in visa processing, enables us to apply our secure processing experience to a wide range of government and citizen services, both abroad and in-country. Harnessing new technology, we support governments in their digital transformation, helping to improve efficiency and enhance customer service.
We are looking for a Product & Marketing Analyst to work with the Product & Marketing Director, for our international office in Belgrade.
Main Responsibilities:
Use a variety of tools to monitor and extract data about user behaviour, marketing and product performance (such as web analytics, heatmaps, surveys, emails, customer feedback).
Develop measurement plans and KPIs
Work closely with colleagues across Product & Marketing, Technology, and the wider business to ensure all relevant data points are considered and integra..
