We are looking for a Technically oriented individual to join our 24/7 Support/SOC team. You will work hands-on, peering with the existing team, performing daily tasks, and supporting customers.
This position will help you grow within the fast-growing security company. The product combines cloud computing, Big Data, Machine Learning, and other cutting-edge fields into an intelligent, dynamic, and robust cybersecurity SaaS platform running on the global cloud.
We’re looking for capable, creative, self-motivated people to grow with us. If you’d like to quickly advance your career while being at the intersection of multiple global trends (cloud adoption, SaaS, machine learning, cybersecurity, and more), with all the opportunities that this represents, we’d love to hear from you.
- Handling Customer Faults and Change Requests via Phone and Email.
- 1 year of experience In providing Technical support
- Knowledge of security concepts and practices.
- Fluent in English, verbal and written.
- Good listener, strong communication skills, thrive in a busy environment.
- Previous experience with one of the major cloud providers (GCP, AWS, Azure)
- Good understanding of networking (TCP/IP, LB, SSL, HTTP/S)
- Previous experience with Security vendors (F5, Checkpoint, Radware)
- Previous experience with web application security