Job description:
- Customer support in the use of Mainstream cloud and hosting platforms, as well as public cloud infrastructure (AWS, Azure, GCP);
- Maintenance of virtual infrastructure and basic support in the operation of network infrastructure;
- Use of the ticketing system;
- Monitoring and continuous monitoring of received alarms;
- Use of time tracking software;
- Updating and creating documentation required for day-to-day work processes
Requirements:
- Ability to work in shifts
- Knowledge of Linux operating systems at a close level to LPIC-1 / CompTIA Linux+;
- Basic knowledge of Microsoft infrastructure and services (AD, FileShare, NTFS permissions, IIS);
- Experience in working with virtualization technologies (Hyper-V, VMware, OnApp, XenServer…);
- Knowledge of TCP / IP and basic network protocols (DNS, FTP, SSH, SFTP..);
- Advanced level of English knowledge
Nice to have:
- Experience working with one of the popular public cloud platforms (AWS, Azure, GCP);
- Advanced knowledge of Linux OS (bash scripting, ground-up configuration, services…);
- Knowledge of LAMP i LEMP stack (security, permissions, intrusion detection, log analysis);
- Experience working with: Apache, NginX, Postfix, Dovecot, MySQL / MariaDB;
- Advanced knowledge of Microsoft technologies (AD, PowerShell, Exchange, MS SQL…);
- Knowledge of computer networks at CCNA level or equivalent;
- Experience with working in ticketing systems;
- Experience in using monitoring platforms.
Benefits which we offer:
- Work in a dynamic team where new ideas and open communication are quite valued;
- High possibility of personal and professional development within the company;
- Continuous training through mentoring programs, internal and external training and certifications;
- Flexibility to combine remote working and working at the office.
- A range of benefits that include private health insurance;
- Work in a modern space in an attractive location.
