Senior Analyst, Digital Identity


Telesign is seeking a Senior Digital Identity Analyst for identifying and subsequently defining the labeled fraud data and intelligence received from Telesign’s partners and customers. The Digital Identity analyst will interact with partners for required data, monitoring intelligence coverage and evaluating the overall quality, defining enrichment and intelligence sharing best practices with external and internal stakeholders.

The Digital Identity Analyst will be gathering and managing data, evaluating the outcome of each interaction to create value and drive direct/indirect revenue by providing actionable analysis towards our customers and support building the right infrastructure and automation to build a Trust Consortium that will span across partners and customers. In this role the Digital Identity Analyst works closely with Data Science, Product Managers, Solution Architects as his/her key stakeholders and creates well defined processes.

The position requires the ability to build and scale fraud analysis like a product, defining processes, use cases, execute testing and analysis that maps to customer’s proposed use case(s), rendering a comprehensive analysis of the labeled and validating results. These validation and analysis should also be leveraged across to leverage value across Telesign Digital Identity solutions, mainly Intelligence product, and to Risk & Identity Consortium partners and regular enterprise customers. Strong knowledge of voice/sms fraud cases and analysis methodologies across the board, analytical problem solving, presentation, written and verbal communication skills are essential to this role.


This position reports Director of Risk & Identity Consortium (RIC) in Data & Identity Product organization and based in Belgrade. RIC’s mission is creating partnerships with prominent, multinational national voice and SMS aggregators and tech giants leveraging their fraud data in the Risk and Identity platform by building out consortium APIs to facilitate and improve the exchange of fraud intelligence across platforms and with customers improving digital identity verification and mitigating fraud.

Key Responsibilities

  • As product owner you are responsible to define fraud as a product.
  • Be responsible collaborate on global basis with aggregators and tech giants’ fraud experts
  • Be Responsible for PoCs and batch testing of Telesign Services
  • Identify gaps and participate in the specification, design, implementation, and validation of necessary end-to-end fraud data.
  • Work closely with Product and Data Science teams to understand the fundamentals of our data services and translate them into clear analysis for our customers.
  • Define and deliver feature requirements to Trust API product owner driving standardization, quality and automation.
  • Provide deep insights to Digital Identity Product Managers, Solution Architects and Knowledge Engineering and other internal stakeholders.
  • Assist Telesign Consortium partners in advising how to leverage fraud signals and developing training and process improvement initiatives for supporting teams

Essential Requirements

  • At least 3 years in sms/voice fraud analysis role with deep experience/knowledge in security, fraud prevention methodologies in telecommunications space is a must.
  • Proven ability to master new technology and application domains (e.g. machine learning fraud models, digital identity on web, consumer, mobility).
  • Experience in product organizations as product owner or product analyst role. Ability to articulate solutions and processes to non-technical and technical roles in the organization.
  • Ability to see and present "the big picture" through strong analytics and question-based skills.
  • Must be effective in working both independently and in a team setting.
  • BS or equivalent in Computer Science or Mathematics.

We are offering

  • Good compensation – Competitive € salary plus benefits package.
  • Development opportunities.
  • Challenging but also a friendly working environment.
  • And much, much more…

About TeleSign

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.

Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.

Join our team, send your application in English language electronically.
Only short listed candidates will be contacted.
All applications will be handled with absolute confidentiality.


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