Provide software application support specializing in a specific Euronet product line by assessing nature of customer problems, and tracking and reporting resolution of problem to customer.
Perform program coding necessary to produce a defined output by following specification using programming language.
Accurately set parameters, check system flow, identify and solve problems to configure a system according to specifications.
Test programs or systems using data or transactions which represent conditions which will occur in actual use and verify the accuracy of results.
Serve as first level escalation for customer issues.
Provide support for manager or department by composing correspondence, gathering requested information, and other administrative task.
Requirements (Knowledge, Skills and Abilities):
Knowledge of RPG, CL, or Java/SQL programming language
Knowledge of Microsoft Word and Excel
Ability to work and interact within a team environment as well ..