Come join Perficient and our national team of technical consultants that deliver thrilling customer experience solutions for our Fortune 500 clients and some of the most recognized brands on the planet. You will learn from the best, working alongside talented developers, architects, managers and marketers in a supportive and collaborative environment. You will be part of a software engineering and business consulting culture at a growing, top consultancy in the market. We are focused on nurturing passionate consultants and developing future delivery leaders while continually building on our successes and evolving our approach. If you seek a mentoring environment, leading-edge technology, and challenging work, contact us today and make Perficient your career destination.
About Perficient:
We are a digital consultancy of 6500+ strong. We dream big, and we build beautiful, too, thanks to our growing team of talented engineers, and deep roots as an established technology consultancy. Technology is at our core, and when fused with a team of talented content strategists, visual designers, and experienced architects, we deliver on the complete vision and bring experiences to life.
We are proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled. We also have a strong remote culture and much of our team works remotely.
Perficient currently has a career opportunity for a Technical Program Manager located in our Novi Sad, Serbia business unit.
Job Overview:
You will work as a Technical Program Manager within the EMEA Customer Success Services team in a fast, highly agile and dynamic environment. You will interact with our Enterprise customers to enable these new technologies and support their end users.
You will be involved in multiple engagements from internal discovery/analysis, project initiation to successful project completion. We use a globally standardized approach that ensures your approach fits the abilities, availability, internal challenges, technical limitations, skill sets, and governance/workflows of our customers..
Responsibilities:
- Participate in the migration of clients and cloud storage efforts for top tier Enterprise customers.
- Work together with Lead Manager on determining best path moving forward based on initial technical and solution assessments and workshop sessions.
- Lead technical and infrastructure discussions and decisions on multiple projects simultaneously
- Provide infrastructure and technical support during migration efforts and become a point of contact for all technical related activities on the project effort.
- Provide technical overviews for non-tech business team members and work closely with IT
- Infrastructure teams getting deeper into solutioning efforts.
- Empathize with customer challenges and gain appreciation for their specific challenges as they migrate to storage cloud solutions.
- Collaborate with the global teams involved in the migration efforts.
- Delight our customers through successful delivery of the project and successful realization of key business objectives and metrics.
Qualifications:
- 5+ years of experience with client-facing projects with a full understanding of IT infrastructure; i.e., enterprise level management of users, cloud technology agnostic infrastructure knowledge, hardware, software, networking, data center and storage facilities, virtual and remote assets, wireless access, consulting and system integration services.
- Masters or relevant technical and/or engineering advanced degree preferred
- Be comfortable driving where required in a diplomatic and respectful manner
- Ability to effectively lead infrastructure technical conversations and influence people during engagements whilst finding solutions to customer challenges
- Experience with creative and content management workflows.
- Creative technical and infrastructure problem solving skills, including the ability to understand the impact of technical changes and to articulate high-level technical solutions to address business problems
- Organizational skills to plan and coordinate sophisticated projects
- Outstanding verbal and written communication skills
- High degree of intellectual technical curiosity and ability to absorb new concepts quickly
- High level of energy and personal drive!
- Familiarity with Adobe’s cloud solutions is ideal but not crucial
- Experience with technology/software/SaaS concepts, custom software development processes and methodologies (including leading Agile projects), technology project management and governance
- Full working proficient in English (both verbal and written)
Preferred skills:
- Full working proficiency in French or German desirable
Benefits:
- Enterprise projects for leading worldwide companies
- Opportunity to work as part of highly skilled teams located around the globe
- Career advancement
- Encouraging individual career growth – training, certifications, and additional educational platforms such as Udemy
- Access to popular developer tools and utilities (Such as ReSharper, NCrunch, Beyond Compare, etc.)
- Private health insurance is available to our employees and their families
- Flexible working hours and optional work from home
- High-end laptops and working equipment
- Kitchen is always supplied with coffee, sweets, snacks and drinks
- Fun room with Electronic Darts and Table Football
- Team building and collaboration within team
Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work
WHO WE ARE
Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability please contact us.
Disclaimer:
The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.