Web Content Specialist

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Come join Perficient and our international team of consultants that delivers thrilling customer experience solutions for our Fortune 500 clients and some of the most recognized brands on the planet. You will learn from the best, working alongside talented developers, architects, and marketers in a supportive and collaborative environment. You will be part of a software engineering culture at a growing, top consultancy in the market.

We are focused on nurturing passionate consultants and developing future delivery leaders while continually building on our successes and evolving our approach. If you seek a mentoring environment, leading-edge technology, and challenging work, contact us today and make Perficient your career destination.

Perficient has a career opportunity for a Web Content Specialist in our Sitecore / Optimizely Business Unit located in Novi Sad Serbia, or working remotely in Serbia.

About Our Sitecore / Optimizely Team:

We have been partnering with Sitecore for more than fifteen years. As one of just a few Platinum Sitecore partners in the U.S., we are dedicated to the partnership, to growing our team of Sitecore professionals, to growing the Sitecore community, and to our clients. Our team consists of more than one hundred Sitecore-certified consultants and ten Sitecore MVPs. We consistently receive awards for our work, including the 2021 Excellence in Solution Delivery Award for the Americas and previous awards for Site of the Year. Perficient believes so strongly in the capabilities of Sitecore that we have chosen to build Perficient.com on the Sitecore platform.

We have been partnering with Optimizely (Episerver) for more than 5 years. Perficient is currently a Premier Platinum partner status, making us one of only 3 US-based companies to achieve that status. We specialize in Content Cloud and B2B Commerce offerings as well Healthcare and Manufacturing & Distribution clients. Perficient currently has two MVPs and nearly 30 certified developers and are growing!

With a digital agency that is 400+ strong, we dream big. And we build beautiful, too, thanks to our growing team of Sitecore and Optimizely MVPs, years as a Sitecore and Optimizely partner, and deep roots as an established technology consultancy. Technology is at our core, and when fused with a team of talented content strategists, visual designers, and experience architects, we deliver on the complete vision and bring experiences to life.

Perficient has offices in many major cities with hubs for the Sitecore / Optimizely team in Atlanta, Chicago, Boston, and Irvine. We are proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled. We also have a strong remote culture and much of our team works remotely.

Job Overview:

The role of the Business Consultant is for individuals passionate about identifying and delivering the right Business solution for each client. Our Business Consultants have a keen Business orientation with an understanding of how technology can be effectively applied to meet a variety of Business needs.

Our Business Consultants fill a number of different roles on our project teams working with a variety of technologies for a wide range of clients. The specific responsibilities vary for each client and each project. Key to the success of our Business Consultants is the willingness and desire to quickly learn the client’s industry and the unique requirements of each engagement and to fill whatever role may be required to best support our client’s needs.

A Business Consultant thrives in challenging environments and accomplishes difficult assignments without significant supervision and instruction. Our consultants can handle the stress of being accountable for delivery and: complete goals on time, practice strong attention to detail, persevere through tough obstacles, and do not get easily discouraged.

The Business Consultant may be involved in the strategic planning of an engagement or helping the client make decisions about their future IT direction. Once a project has begun, the Business Consultant may assist in facilitating key requirements with stakeholders and customers using standard and User Experience techniques. The Business Consultant may be responsible for functional designs, detailed designs and system mapping, wireframes, requirement specifications, and prototypes.

The Business Consultant works with the Lead Business Consultant and Senior Project Managers to assist with daily operations exercising time management, communication, and collaboration in a fast-paced environment to ensure the successful delivery of projects. The Business Consultant will interface with Perficient technical and business delivery personnel, as well as vendors and customers on a regular basis.

Responsibilities:

  • Build pages and add content using Sitecore and Optimizely Perform content reviews to ensure quality and consistency
  • Create user documentation describing functionality, features and processes
  • Train and mentor client content administrators
  • Provide user experience feedback to the development team
  • Work closely with diverse and remote teams to ensure project success
  • Communicate efficiently with team members and clients
  • Perform productively and effectively to meet deadlines
  • Create user documentation plans and make sure all the necessary instructions and guidelines are available to the team and clients throughout the project
  • Lead client training and enablement efforts through the development and build phase as well as the hand-off period
  • Participate in 360 reviews during retrospectives and annual performance evaluations

Required competencies:

  • Bachelor’s Degree in IT, Business or related area
  • Content Management Systems (CMS) or data entry and analysis experience
  • Verbal and written proficiency in English is a must
  • Business communication skills
  • Proficient in Microsoft Office (Excel, PowerPoint, Word)
  • Interest in digital solutions and consultancy
  • Team player Attention to detail Analytical capabilities

Preferred competencies:

  • Experience with Sitecore or Optimizely CMS
  • Experience working in an Agile environment
  • Experience with Instructional design or Technical writing

Benefits:

  • Enterprise projects for leading worldwide companies
  • Opportunity to work as part of highly skilled teams located around the globe Career advancement
  • Encouraging individual career growth – training, certifications, and additional educational platforms such as Udemy
  • Access to popular developer tools and utilities (Such as ReSharper, NCrunch, Beyond Compare, etc.)
  • Private health insurance is available to our employees and their families Flexible working hours and optional work from home
  • High-end laptops and working equipment
  • Kitchen is always supplied with coffee, sweets, snacks and drinks Fun room with Electronic Darts and Table Football
  • Team building and collaboration within team

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work

WHO WE ARE

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability please contact us.

Disclaimer:

The above statements are not intended to be a complete statement of job content, rather to act as a guide to the

essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.