Cyber Operations Engineer


Position Description

Established in 2005 and based in Charlotte, North Carolina, Snap One is a manufacturer and exclusive source of A/V, security, control, networking, and remote management products for professional integrators. An industry leader in the pro-install channel, Snap One helps integrators build their businesses by providing a wide range of high-quality products, easily accessible through an intuitive website and backed by award-winning service and support. With a vast catalogue of today’s most popular brands, Snap One is the premier choice for professional installers across the globe. With 28 pro stores in the US, Snap One blends the benefits of ecommerce with the convenience of local stores. Additional information about Snap One and its products can be found at

Reporting to the Sr. Cyber Ops Engineer. The Cyber Operations Engineer is responsible for maintaining a safe, secure, and compliant environment. The Cyber Operations Engineer is a seasoned professional, with a broad technology background, and a proactive self-starter who can help build out an operational security model. A thought leader in the field who helps rapidly improve security posture and provides expert-level remediation of problems within the environment.

Specific Responsibilities

  • Define and create global policy and procedures from an operational perspective and build out executive dashboards and reporting
  • Establish the security capabilities including monitoring, pervasive detection, coordinated response, efficient remediation, tools engineering, regular testing, and hardened provisioning
  • Work cross-functionally with other technology towers to help implement and monitor security controls to proactively identify risk issues and ensure adequate security solutions are in place throughout all systems
  • Active contributor in an architectural/design team and strong skills in identity management
  • Responsible for vulnerability management and remediation, owning and driving the company’s information security process, relating to corporate infrastructure security, regulatory compliance, and audits
  • Configure and manage security tools, alerts, and policies
  • Provide executive dashboards and reports for the management team
  • Collaborate with Cyber Security team and senior management across the company to prioritize security initiatives

Required Qualifications

  • 4+ years of Information Security and operations experience
  • Deep experience in security engineering principles, infrastructure technologies and Azure/AWS cloud
  • Ability to understand and lead the Cyber Security discussion of what is needed to create a global, sustainable, and scalable IT infrastructure environment
  • Knowledge of common information security management frameworks, such as ISO/IEC 27001, ITIL, COBIT, SANS and NIST.
  • Experience investigating security incidents

Preferred Qualifications

  • Any current security certifications and training are highly desired
  • CCIE, CCNA, MCSE, GCUX, Linux+, CompTIA Security +, CompTIA Network+ certifications
  • Azure, AWS security-related certifications
  • ITIL certification desired