Are you a tech-savvy German speaker? Adecco is offering you an opportunity to work fully remote for the biggest international companies in Europe, such as automotive, consumer goods manufacturers, payment and IT services.
We are looking for enthusiastic & communicative German Technical Support Specialists to join a dynamic team & represent one of the biggest companies!
If you have ever dreamed of living and working from your home or some exotic location in Greece this opportunity can lead you to it.
If you are ready for your next adventure, please read further info below
Responsibilities:
Manage incoming calls and customer service inquiries by telephone and email
Answering how-to questions
Troubleshooting devices and customers’ issues, such as set up, installation and activation errors, product crash, hang, freeze and so on
Provide accurate, valid, and complete information
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, pr..