Euronet Services d.o.o. is a subsidiary of Euronet Worldwide, one of the leading companies in area of electronic financial payments services with global presence in the world. We are offering wide range of services for financial institutions, retailers, service provider and individual consumers.
For our European Electronic Fund Transfer business, we are looking for: Monitoring and Technical Support Analyst
Job description:
System monitoring - using various tools for checking any system malfunction and troubleshooting
Incident and request management, including daily reporting
Level 1 support for internal and external customers
Daily cooperation with ICOs (Visa, Mastercard, UPI, American Express) and their technical departments
This position mainly relates to technical tasks. It does not include direct communication with cardholders or any kind of direct end client support activities
Working hours:
As our CL1 Monitoring Center department works 24/7 during the whole year, working..