Engagement Manager

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We are technologists and health nuts.
We wake up wanting to figure out how to prevent illnesses, streamline processes, expedite treatments, coordinate specialties, and increase success in all areas of human health.
We believe that a smart health care system is the bedrock of a prosperous society.
Looking from our keyboards and monitors up: the smarter the software, the healthier the world. And we write software to express our client’s thoughts.

We are looking for an Engagement Manager to join our Sales team and help us keep growing.

Your goal will be to ensure that our relationships with customers are strong, profitable, and enduring!

We are a digital health company, with more than 300+ solutions delivered in the past 15 years for various health tech clients, leading the charge to transform the healthcare industry in the USA.

To bring you a little closer to our areas of focus and on which one you will have an opportunity to work with, we will list some of them:
Patient Engagement and Portals, Health Cloud Solutions, Interoperability and Data Quality Management, Telehealth, Remote Patient Monitoring, Medical Devices and Clinical Decision Support Systems.

We will provide education regarding the health tech domain, our operations, and approaches to clients during the onboarding process to gain base knowledge, so do not hesitate to apply if you don't have experience in the health tech domain.
Your hands-on experience will start with farming and then after the onboarding, an active search for clients to further business development tasks will be your daily working routine.

Become a part of a strong team with vast experience in software development, and develop your career working in an inspiring environment focused on education, personal growth, and client success.

When we are talking about your day-to-day tasks, they would be various, and some of them are:

  • Manage the relationship with the client and all stakeholders
  • Foster positive relationships with our customers as their primary point of contact
  • Ensure the contracts are carried out correctly
  • Manage multiple projects’ delivery with proven quality, within agreed timeline and budget
  • Create reports on the progress of the contract and projects
  • Coordinate the team’s resources and third parties for the execution of projects
  • Develop processes to monitor and track progress on project delivery
  • Manage changes to the project scope, project schedule and project costs
  • Manage invoices and bills for assigned clients
  • Identify upselling and cross-selling opportunities
  • Create a positive experience for clients

Education and experience:

  • Sharp business acumen
  • Bachelor's degree in business, marketing, or engineering
  • 4+ years in sales in the tech industry, preferably in a tech solution company
  • Basic understanding of the software development process
  • Preferred USA Market experience
  • Storing fluency in English (preferred C1 level of language)
  • Experience with Agile methodologies
  • Entrepreneurial aspirations

Personal skills:

  • React peak into client's needs
  • Actively contributes in building a long-term and mutually beneficial relationships with clients
  • Goal-oriented person
  • The ability and flexibility to recognise and promote business opportunities

Benefits:

  • Excellent compensation package with performance-based bonuses
  • Paid certifications and bonuses upon achieving certification
  • Career path according to your goals and ambitions
  • Continuous training and education program
  • Remote / hybrid work fully supported
  • Budget for home office fit-out
  • Positive company culture
  • Advancement opportunities based on performance, not age 😉

If you want to become a part of a strong team with vast experience in managing the clients’ success and working in an inspiring environment focused on education, personal growth, and client success – let's talk!

POSTAVI ODGOVOR

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