Come join Perficient and our international team of consultants that delivers thrilling customer experience solutions for our Fortune 500 clients and some of the most recognized brands on the planet. You will learn from the best, working alongside talented developers, architects, and marketers in a supportive and collaborative environment. You will be part of a software engineering culture at a growing, top consultancy in the market. We are focused on nurturing passionate consultants and developing future delivery leaders while continually building on our successes and evolving our approach. If you seek a mentoring environment, leading-edge technology, and challenging work, contact us today and make Perficient your career destination.

About Our Sitecore / Optimizely Team:

We have been partnering with Sitecore for more than fifteen years. As one of just a few Platinum Sitecore partners in the U.S., we are dedicated to the partnership, to growing our team of Sitecore professionals, to growing the Sitecore community, and to our clients. Our team consists of more than one hundred Sitecore-certified consultants and ten Sitecore MVPs. We consistently receive awards for our work, including the 2021 Excellence in Solution Delivery Award for the Americas and previous awards for Site of the Year. Perficient believes so strongly in the capabilities of Sitecore that we have chosen to build on the Sitecore platform.

We have been partnering with Optimizely for more than 5 years. Perficient is currently a Premier Platinum partner status, making us one of only 3 US-based companies to achieve that status. We specialize in Content Cloud and B2B Commerce offerings as well Healthcare and Manufacturing & Distribution clients. Perficient currently has two MVPs and nearly 30 certified developers and are growing!

With a digital agency that is 400+ strong, we dream big. And we build beautiful, too, thanks to our growing team of Sitecore and Optimizely MVPs, years as a Sitecore and Optimizely partner, and deep roots as an established technology consultancy. Technology is at our core, and when fused with a team of talented content strategists, visual designers, and experienced architects, we deliver on the complete vision and bring experiences to life.

Perficient has offices in many major cities with hubs for the Sitecore / Optimizely team in Atlanta, Chicago, Boston, Irvine and Serbia. We are proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled. We also have a strong remote culture and much of our team works remotely.

Perficient currently has a career opportunity for a Quality Assurance Analyst in our in our Sitecore Accelerated Services unit, located in Novi Sad, Serbia, or working remotely within Serbia.

Job Overview:

At Perficient, you will be working with a fast-paced development team to build, implement and deploy web sites and applications using the Microsoft platforms including .NET, Visual Studio, C#, IIS, PowerShell, ASP.NET, ADO.NET, JavaScript and SQL Server. Using Agile techniques, you will be responsible for turning business requirements into technical solutions that delight our customers.

Role responsibilities:

  • Estimate, prioritize, plan and coordinate testing activities
  • Prepare Test estimates
  • Identify and communicate risks and issues
  • Create detailed, comprehensive, and well-structured test plans and test cases ensuring alignment with standards
  • Prepare and manage QA project Plan
  • Verify the availability of the QA environment for testing
  • Prepare metrics and report QA findings
  • Ensure that all system tests are successfully completed, documented and all problems are resolved
  • Support all quality initiatives that are implemented during phases of the development life cycle
  • Support in the development of quality assurance and testing policies, standards and procedures
  • Initiate Risk management and escalation
  • Lead and coordinate defect triage meetings
  • Where appropriate, advise on User Acceptance Testing (UAT) for a given portfolio of projects
  • Develop and maintain strong working relationships with other IT Services, IT Solutions functions and customers to expedite delivery of IT solution.
  • Work in an Agile Team
  • Remain current and relevant in your field
  • Ability to work independently as well as on a team and manage multiple task assignments
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgements
  • Collaboration with internal and external team members, both onshore and offshore

Team responsibilities:

  • Ensure Manager is aware of all important issues, good and bad happening with yourself or team
  • Collaborate with team in skill and professional development
  • Resolve or escalate team solve conflicts, accumulate all required materials and tools
  • Participate in 360 reviews during retrospectives and annual performance evaluations
  • Develop professional skills for yourself as follows:
    • Participate in collaboration sessions to resolve bugs, errors, etc.
    • Motivate team members to continually learn new skills
    • Suggest Lunch and Learns topics
    • Actively contribute and participate in your skill development documentation spaces
    • Contribute to collaboration channels between offices
    • Maintain team morale


  • Bachelor’s Degree
  • 3+ years’ experience in a QA environment, using software quality assurance methodologies, tools and processes
  • Experience in writing clear, concise, and comprehensive test plans and test cases
  • Verbal and written proficiency in English is a must
  • Experience with Content Management Systems is preffered
  • Previous experience with Sitecore or Episerver CMS is a plus
  • Previous experience working in an Agile environment is a plus
  • Thorough understanding of web technologies


  • Enterprise projects for leading worldwide companies
  • Opportunity to work as part of highly skilled teams located around the globe
  • Career advancement
  • Encouraging individual career growth – training, certifications, and additional educational platforms such as Udemy
  • Access to popular developer tools and utilities (Such as ReSharper, NCrunch, Beyond Compare, etc.)
  • Private health insurance is available to our employees and their families
  • Flexible working hours and optional work from home High-end laptops and working equipment
  • Kitchen is always supplied with coffee, sweets, snacks and drinks Fun room with Electronic Darts and Table Football
  • Team building and collaboration within team

More about Perficient:

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P SmallCap 600 index.

Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.


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