The group Asseco SEE is the largest operator in South-Eastern Europe in terms of revenue derived from sales of its software and services. We came into being as a result of the integration of the experience, knowledge and solutions of major segment leading IT companies operating in the region. Since the beginning, our company's subsidiaries focused on developing their own solutions in their market segments. Our mission is to build a trustworthy and profitable global IT company providing our customers with high quality software and services.
We are hiring Support Specialist.
About your role
As a Support Specialist in our Banking - Support - 1st line team you will be involved in:
Customer Support: Handle reported customer requests, provide appropriate level of customer support, regularly communicate with customer during requests resolution process.
Customer request analysis for Aseba Bi modules, with focus on Clients monitoring, Product packages and standing orders/direct debits..